TERMS & CONDITIONS

Last Updated: December 1th, 2025

Introduction

These Terms & Conditions (“Terms”) constitute a legally binding agreement between H3S SAVUNMA SANAYİ VE DİJİTAL HİZMETLER TİCARET A.Ş. (“Directory Defence”, “Company,” “we,” “us,” “our”, “Platform”) owner and operator of https://www.directorydefence.com (the “Platform”), registered at Mustafa Kemal Mahallesi, 2139. Cadde, No:19/16, Reyhan Plaza 4. ve 5. Kat, Çankaya/Ankara, and any individual or legal entity that accesses or uses the AI-powered search, discovery and business information platform located at https://www.directorydefence.com (the “Platform”). The Platform includes our artificial-intelligence-powered search and discovery engine (the “AI Engine”), as well as all related online content, databases, tools, features, and functionalities made available through or in connection with the Platform and the AI Engine (collectively, the “Services”). By accessing, browsing, creating an account on, or otherwise interacting with the Platform, you (“User,” “you,” or “your”) acknowledge that you have carefully read, fully understood, and irrevocably agreed to be legally bound by these Terms. If you do not agree with these Terms in whole or in part, you must immediately discontinue and refrain from all access to and use of the Platform and the Services.

1 Definitions

For the purposes of these Terms, the following definitions apply and shall govern the interpretation of this Agreement:

“Platform” refers to the AI-powered software system, web interface, data architecture, search engine, algorithms, tools and features operated by Directory Defence.

“AI Services” refers to automated computational systems that generate, infer, correlate, recommend, match or analyze information based on user inputs or internal datasets.

“Company Member” means a legal entity that creates a commercial account and lists products, materials or services on the Platform.

“Listing Company” means any legal entity that creates a account, uploads product information, publishes listings on the Platform or otherwise uses the Platform for commercial visibility purposes.

“Input” refers to any prompt, text, keyword, search inquiry or data submitted by the User into the Platform.

“Output” refers to any response, listing, result, match, ranking, dataset or suggestion returned by the Platform.

“User Content” refers to information uploaded, submitted or entered by Users, including listings, product descriptions, business profiles, promotional content and contact details.

“User” refers to any natural person or legal entity that accesses, browses, registers for, interacts with, or otherwise uses the Platform or the Services in any manner, whether directly or indirectly, whether with or without a registered account, and regardless of the type or level of access granted. For the avoidance of doubt, “User” includes, without limitation: (a) any individual accessing the Services for professional, commercial or informational purposes; (b) any legal entity accessing the Services through its employees, agents, contractors, representatives, affiliates or other authorized persons; and (c) both the individual operating a User account and any business, company or organization on whose behalf such individual accesses or uses the Services. Where an individual accesses or uses the Services on behalf of a legal entity, the term “User” shall refer collectively to both the individual and such entity, and the individual represents and warrants that they possess full legal authority to bind the entity to these Terms and that all obligations, consents, acknowledgments, representations and liabilities under these Terms apply jointly and severally to both the individual and the represented entity.

“Tokens” refers to digital access rights that allow the User to unlock or view restricted features or information on the Platform, without implying ownership or claim to such information.

“Subscriber” refers to a User who purchases Token-based access use and performs AI-powered search services through the Platform.

These definitions apply whether used in singular or plural form.

2 Eligibility & Age Requirement

The Platform is strictly designed for professional and commercial use only. By accessing or using the Platform, you represent, warrant and covenant that you:

are at least twenty-one (21) years of age,
possess full legal authority and capacity to enter into binding commercial agreements,
are accessing and using the Platform in full compliance with all laws, regulations and restrictions applicable in your jurisdiction,
shall use the Platform solely for lawful and legitimate commercial purposes, and
shall not use the Platform in connection with any unlawful, fraudulent, abusive or harmful activity.
are in full compliance with the laws, regulations and age-related eligibility requirements of your own country of residence, as well as any applicable international legal or regulatory standards.

You further acknowledge and agree that the burden of ensuring legal eligibility rests solely with you, and that it is your exclusive responsibility to determine whether your access to and use of the Services is lawful under the legislation of your jurisdiction.

Any misrepresentation or false statement regarding age, legal capacity, identity or eligibility shall constitute a material breach of these Terms, and you agree that all legal, administrative, financial or criminal liability resulting from such false representation shall rest solely and exclusively with you.

The Company shall bear no responsibility or liability for any consequences, penalties or damages arising from your failure to meet applicable eligibility requirements.

The Company reserves the unrestricted right to suspend, restrict or permanently terminate your access to the Services without refund if the Company determines, suspects or reasonably believes that you have misrepresented your age or eligibility to use the Services.

3 Scope and Nature of the Service

The Platform provides an AI-powered commercial search and discovery environment designed to facilitate access to business information. Specifically, the Platform enables sellers to display and publish information about their products and/or services; and enables buyers or prospective business partners to discover such sellers by viewing the information voluntarily disclosed by them. The Platform provides access to AI-powered search, recommendation and information discovery functionalities, which allow Users to locate potential suppliers, manufacturers, commercial partners, product-related listings and contact information. The information made available through the Platform may include, without limitation, product descriptions, technical specifications, industry categories, areas of specialization, and business contact details, all to the extent and in the form chosen and provided solely by the relevant seller. The Platform does not request, collect, verify, confirm or monitor pricing information, and does not display price quotations, sales terms, payment instructions, guarantees, or delivery commitments of any kind.

The Platform is intended solely for informational and discovery purposes, to allow Users to view, evaluate and independently verify information that sellers have chosen to disclose publicly. The Platform does not participate in, does not influence, and does not have visibility into any commercial negotiations, purchasing decisions, sales contracts, payment processes, delivery logistics, warranties, returns, or after-sales interactions that may occur between Users outside the Platform. Any communication, negotiation or commercial activity initiated between Users as a result of information accessed on the Platform occurs entirely at the Users’ discretion and risk, without the involvement, supervision or endorsement of the Company.

The Platform does not guarantee, and shall not be construed as guaranteeing, the availability, suitability, accuracy, reliability, completeness, compliance, quality, legality or legitimacy of any seller, product, service, business information or contact detail displayed on the Platform. The Company does not vet, certify, moderate or validate seller-provided content or business identities, nor does the Company make any representation that the sellers displayed on the Platform are licensed, authorized, compliant, reputable, safe or appropriate for the User’s intended purpose. The User acknowledges that any business decision or interaction with another User is undertaken entirely at their own initiative, evaluation and risk, and that the Company shall not be identified or implied as an intermediary, broker, agent, reseller, guarantor, principal, beneficiary or party to any relationship between Users.

The Platform does not publish, promote, advertise, display or distribute listings relating to weapons, ammunition, explosives, military systems or any other dangerous, harmful or prohibited products. Any appearance of such content in AI-generated Output is incidental, automatically produced and not curated, endorsed, reviewed or controlled by the Platform. The Platform does not engage in or support the marketing or advertisement of any weapon, ammunition or hazardous material, and assumes no responsibility for any AI-generated reference to such items.

⚠️ You fully understand and irrevocably agree that all commercial communications, evaluations and decisions made following access to the Platform occur exclusively between Users, at their own discretion and risk, and that the Company shall not be identified or construed as a party — directly or indirectly — to any transaction, offer, negotiation, contract, purchase, sale, delivery, payment or partnership that may arise between Users.

4 AI-Powered Search, Matching and Recommendations

The Platform uses machine learning and algorithmic systems to return Output based on patterns, correlations and probability. You expressly acknowledge and agree that:

AI-generated results are non-deterministic, probabilistic and inherently subject to inaccuracies;
Output may contain irrelevant, incomplete, outdated, misleading, ambiguous or incorrect information;
AI results do not constitute professional, financial, commercial, investment, legal or purchasing advice of any kind;
reliance on AI Output is undertaken entirely and exclusively at your own risk.

Under no circumstances shall the Company be responsible or liable for any direct, indirect or consequential damages — including commercial loss, reputational damage, missed opportunities, or failed business engagements — resulting from reliance on AI-generated Output.

The User bears full and exclusive responsibility for independently reviewing, verifying and validating all Output before initiating business decisions.

5 User Input, AI Output & Allocation of Responsibility

As part of the Services, you may enter, upload or submit information, search terms, prompts, business requirements or other materials (“Input”) into the AI Engine, and the AI Engine will automatically process such Input through machine-learning models, algorithmic inference and third-party artificial intelligence providers to generate informational responses (“Output”). Outputs are generated exclusively by automated systems based on the Input submitted by the User; the Company does not pre-screen, monitor, verify, validate or control the generation of Output.

Because artificial intelligence systems operate probabilistically, you understand and agree that the AI Engine may, depending on the content of the submitted Input, inadvertently produce Output that is incorrect, outdated, irrelevant, unauthorized, inappropriate, harmful, unsafe, illegal or otherwise unsuitable for commercial or non-commercial reliance. Such Output is not directed or created by the Company, nor does it reflect the Company’s views, recommendations, endorsements or verification.

By submitting any Input through the Services, you expressly represent and warrant that you have obtained all rights, licenses, consents and authorizations necessary to submit such Input and to allow the Company to process it in connection with the Services. You further represent and warrant that your submission of Input, and your use of any Output generated from such Input, will not violate any applicable laws, regulations, sanctions, export controls, intellectual property rights, privacy rights, contractual restrictions or third-party terms and conditions.

The Services leverage multiple third-party artificial intelligence providers via Application Programming Interface (“API”) integrations, which process user search inputs and generate probabilistic matches, correlations, recommendations and informational results. While the Company curates and orchestrates the data delivery infrastructure, the underlying machine-learning inference may be performed by external AI vendors, and Outputs generated by the Services may originate fully or partially from such third-party AI systems. The Company does not control, supervise or guarantee the internal processes, accuracy, performance or availability of such third-party AI providers.

These Terms govern your access to and use of the Services only and do not govern access to any future enterprise solutions, developer APIs that the Company may make available under separate agreements. Access to such functionalities, if offered, will be subject to their own terms and conditions at the time they are activated.

⚠️ Please read these Terms carefully, as they contain important information concerning your legal rights and obligations, including limitations of liability and disclaimers.

By accessing or using the Services, you confirm that you have read, understood and agreed to be legally bound by these Terms in their entirety. If you do not understand or agree to these Terms, you must immediately stop using the Services.

You acknowledge and agree that you alone are fully and exclusively responsible for:

the legality and propriety of the Input you submit;
the interpretation, assessment and use of any Output generated by the AI Engine;
any commercial or non-commercial decisions made in reliance on Output;
any consequences, losses or damages arising from your Input or reliance on Output.

The Company shall not be liable in any manner for:

Output generated in response to unlawful, inappropriate or harmful Input;
Output that a reasonable user would independently verify before acting upon;
any commercial, financial, reputational, operational or legal consequences arising from your reliance on Output.

You agree that you shall not (i) publish or distribute any Output generated by the Services without clearly identifying the Platform as the source, or (ii) misrepresent the origin of any Output or imply that the Output was generated by a human rather than by artificial intelligence.

6 Token-Based Access Rights

6.1. Token-Based Access Model

The Platform operates on a token-based access model. Tokens represent a unit of search and access capacity within the Platform and may be consumed to initiate AI-powered searches, requests or inquiries that unlock informational results provided by the Platform. Each search or request consumes Tokens, and Users who have purchased plans containing a higher number of Tokens are therefore able to conduct a greater number of searches and access a greater volume of informational results. Tokens grant access rights only and do not carry monetary value, do not represent discounts, credits or ownership of data, and do not ensure or guarantee any commercial result or business opportunity.

6.3. Token Consumption

Tokens are consumed at the moment a search, inquiry or AI-powered request is initiated, regardless of whether the resulting Output is later deemed complete, relevant, accurate, satisfactory or actionable. A Token deduction shall not be reversed or refunded under any circumstance, including but not limited to instances in which (i) the AI Engine generates incomplete or inaccurate Output, (ii) the listing or contact information accessed does not lead to a commercial interaction, or (iii) the User fails to make use of information obtained through Tokens.

6.4. Token Validity and Expiration

Tokens are valid for one (1) year from the date of issuance. Any Tokens that remain unused at the end of this validity period shall automatically expire, and expired Tokens cannot be reinstated, refunded, transferred, converted into cash, substituted for alternative benefits or credited toward future subscription plans. If the User purchases a new paid membership package while still holding unexpired Tokens from a previous package, all such unexpired Tokens shall automatically be transferred and added to the Token balance of the newly purchased package without limitation on the number of successive renewals or membership cycles; however, only Tokens that are still within their original one-year validity period at the time of purchase will be transferred, and any Tokens that have already expired remain permanently forfeited without refund, reinstatement or compensation.

6.5. Non-Transferability of Tokens

Tokens are granted strictly and exclusively to the individual User account associated with the selected plan. Tokens may not be transferred, shared, sublicensed, resold, assigned or pooled among multiple individuals or organizations. The Company reserves the right to suspend or terminate access without refund if it determines that a User is attempting to bypass token-consumption limits, access the Services through unauthorized means, or share a subscription among multiple users or entities.

6.6. No Expectation of Commercial Outcome

The User acknowledges that Tokens provide only informational access and that the Company has no involvement in and bears no responsibility for (i) whether information accessed through Tokens results in commercial discussions, agreements or transactions, or (ii) any financial, operational, reputational or legal consequences that may arise from the use of or reliance upon Output generated through token-consuming searches. The consumption of Tokens does not create any expectation of commercial outcome, including but not limited to sales, profits, contracts, partnerships, financial return, business relationships or product delivery.

The Company shall not be liable for expired, unused, misused or unsatisfactory Token-based access and the User is never entitled to a refund or replacement on such grounds.

6.7. Additional Token Purchases

Users who have exhausted or expect to exhaust the Tokens included in their purchased plan may buy additional Tokens (“Add-On Tokens”) at any time. Add-On Tokens provide the exact same access functionality as Tokens included in the subscription plans and are consumed under the same rules and conditions. The purchase of Add-On Tokens does not extend the validity period of previously issued Tokens, and all Tokens associated with the User’s account — including Add-On Tokens — shall expire one (1) year from the date of the User’s initial Token issuance unless otherwise stated in writing by the Company.

Add-On Tokens are non-refundable, non-returnable, non-redeemable for cash or credit, non-transferable and non-assignable under all circumstances, regardless of whether the Tokens are fully consumed, partially consumed, unconsumed, or rendered unusable due to the User’s actions, third-party actions or any change in the User’s commercial needs. The Company shall have no obligation to reimburse, compensate, replace or re-credit Add-On Tokens in the event of inaccurate AI results, commercially unproductive business outcomes, failure to establish contact with other Users, or if the User later determines that the purchased Tokens are no longer necessary.

The Company reserves the unconditional right to limit, suspend or refuse the sale of Add-On Tokens to any User if it suspects abuse, fraudulent activity, account sharing, attempts to circumvent token-consumption limits, or any other conduct that violates these Terms.

6.8. Membership Access Rights and Applicable Rules

6.8.1. Scope of This Section

Access to the Platform’s paid Services — whether through Token-based search access or product-listing membership — is governed by the Membership Agreement. The Membership Agreement forms an integral and inseparable part of these Terms and defines the applicable rights, obligations and limitations for each membership type.

Use of paid Services constitutes the User’s full acknowledgment and acceptance of the Membership Agreement.

6.8.2. Distinction Between Subscriber Membership and Company Membership

Paid membership on the Platform is offered under two distinct formats:

(a) Subscriber Membership (Token-based search access): grants individual Users the right to perform search queries, access AI-generated Output, browse listings and view voluntarily disclosed seller contact information.

(b) Company Membership (product-listing access): grants businesses the right to create a company profile, publish product listings and display voluntarily shared business contact information for commercial visibility purposes.

Subscriber Membership and Company Membership are legally and operationally independent services. Signing up for one service does not automatically grant rights associated with the other. Users who wish to benefit from both services must independently review and accept the applicable membership agreements.

By purchasing, activating or using any paid membership plan on the Platform — whether Subscriber Membership or Company Membership — the User expressly confirms that they have accessed, read and understood the Membership Agreement available at the link provided during the purchase process and in the Platform footer, and agrees to be legally bound by all of its terms. Continued use of paid membership services constitutes ongoing acknowledgment and acceptance of the Membership Agreement in its most recently published version.

6.8.3. Allocation of Applicable Rules

For Subscriber Membership, Token usage, Token validity, Token rollover, consumption limits, AI-Output access and refund conditions are governed by the Subscriber-specific provisions set forth in the Membership Agreement.
For Company Membership, listing limits, visibility features, content responsibilities, IP compliance and prohibited-product restrictions are governed by the Listing Company-specific provisions set forth in the Membership Agreement.

6.8.4. Classification of Account Type

The Platform reserves the right — in its sole discretion — to determine whether an account shall be treated as a Subscriber Membership account or a Company Membership account (or both), based on intended usage, registration information, business identifiers and platform activity. Misclassification, concealment or circumvention attempts may result in suspension or termination of membership without refund.

7User Accounts, Subscriptions and Token Purchases

7.1. Creating and Safeguarding Your Account

To access and use certain parts of the Services, you must create a personal user account by completing the registration process on the Platform or by linking an external account supported by the Platform (e.g., Google, Apple or similar) (the “Account”). You agree to provide and maintain accurate, complete and truthful information for your Account at all times. You may review and update your Account information through your Account profile settings.

You are solely and fully responsible for all activity conducted through your Account, including any use of Tokens, searches, AI requests or communications initiated through your Account, whether or not authorized by you. You are also responsible for maintaining the confidentiality, integrity and security of your login credentials, including your password and any linked authentication method. The Company shall have no liability whatsoever for any loss, misuse, unauthorized access, token consumption, business damages, or harmful consequences arising from compromised credentials or negligent Account security by the User.

You must immediately notify the Company in writing if you know or reasonably suspect that your Account credentials have been stolen, misappropriated, disclosed or otherwise compromised, or if any unauthorized access to your Account is suspected. You agree not to create a new Account if your previous Account has been suspended or terminated by the Company or if you have been prohibited from using the Services, unless the Company provides prior written consent authorizing such reinstatement.

The sharing, licensing, renting, sublicensing, reselling or pooling of a single Account or Token balance among multiple individuals, companies or entities is strictly prohibited. Any such activity constitutes a material breach of these Terms and grants the Company the unrestricted right to suspend or permanently terminate the Account without refund.

7.2. Paid Services and Token Purchases

Some features of the Platform are available without charge; however, access to expanded search capacity and additional Services requires the purchase of subscription plans and/or Tokens. By subscribing to any paid Service or by purchasing Tokens, you agree to pay all applicable fees and taxes primarily in United States Dollars (USD). If, for technical or regional reasons, USD payment is not available, the Platform may allow payment in Euros (EUR) or Turkish Lira (TRY) as alternative currencies at the exchange rate determined by the Platform or its payment provider at the time of purchase. You agree to pay using a payment method authorized by the Platform, and failure to pay the applicable fees or taxes will result in the suspension or termination of your access to paid Services and Tokens.

If you purchase a subscription plan that grants Tokens, or purchase additional Tokens separately, you authorize the Company to charge your designated payment method in accordance with the payment schedule applicable to your purchase. You acknowledge and agree that payment processors (e.g., banks, credit card providers, financial intermediaries) may place holds or temporary verification blocks on your account, and such holds are exclusively your responsibility.

The Company reserves the right, in its sole and absolute discretion, to modify subscription plans, Token pricing, payment terms or billing policies at any time. Except where otherwise stated in these Terms, such changes will take effect following reasonable notice. All payments are final, non-cancellable, non-refundable, non-creditable and non-convertible, including without limitation due to: (i) non-use of the Services, (ii) dissatisfaction with AI Output, (iii) errors in Input submitted by the User, (iv) lack of commercial or business outcome, or (v) changes in the User’s business needs.

Subscriptions and Token purchases will not be activated until full payment is successfully received and verified. Access to the Services may be withheld, suspended or terminated if payment is revoked, reversed or disputed by the User or by a third-party financial institution.

7.3. Activation and Cancellations (One-Time Payment Model)

You acknowledge and agree that access to paid Services and Tokens is granted exclusively on a one-time payment basis. Your Account will be activated and the corresponding Tokens will be credited to your Account only after full payment has been successfully received and verified through an approved payment method. Once activated, your access to the Services will remain available until (i) all allocated Tokens have been consumed, or (ii) the Token validity period expires, whichever occurs first.

Because the Platform does not operate an automatic or recurring subscription model, no automatic renewals or automatic payment charges will occur. If you wish to continue accessing paid Services after your tokens expire or are fully consumed, you must voluntarily purchase a new plan or additional Tokens. The Company has no obligation to notify you of upcoming token expiration or remaining balance.

You may cancel access to the Services at any time by discontinuing the use of the Platform and/or by requesting Account deactivation; however, such cancellation does not entitle you to any reimbursement, refund, credit or compensation, and does not pause or extend token validity.

7.4. No Refunds and No Credits

Except as expressly required by applicable law, all payments made for subscription plans and Token purchases are final and non-refundable. No refunds, credits, chargebacks, rollovers, exchanges or substitutions will be issued for:

unused or partially used Tokens;
dissatisfaction with the Services or Output generated by the AI Engine;
accidental or unwanted token consumption;
changes in the User’s commercial needs or business strategy;
Account cancellation by the User;
suspended or terminated Accounts due to a breach of these Terms.

Following a cancellation request (if made), you will retain access to the Services only until your remaining Tokens are consumed or expire, and no extension, pause, reinstatement or reimbursement shall be granted under any circumstances.

7.5. Suspension and Termination for Illegal or Misuse Activity

The User expressly acknowledges and agrees that the Platform must be used solely for lawful and legitimate commercial research and informational purposes. If the Company determines, suspects, or receives credible notice that the User has used or attempted to use the Services — including any AI search functionality — for illegal, deceptive, fraudulent, harmful, malicious, unauthorized or otherwise prohibited activity, the Company shall have the unrestricted right, in its sole discretion and without prior notice, to:

suspend or permanently terminate the User’s Account,
revoke access to all remaining Tokens, whether used or unused,
restrict access to the Platform and all Services, and
report suspected unlawful conduct to competent authorities, where required by law.

In the event of suspension or termination under this Section, no refunds, reimbursements, credits or extensions will be issued, including for unused or partially used Tokens, remaining validity periods, or any months in which the User no longer has access to the Services. The User further agrees that all financial, legal and criminal responsibility for illegal activity rests exclusively with the User, and that the Company shall bear no liability of any kind arising from, relating to or resulting from the User’s misuse of the Services.

8 Acceptable Use and Prohibited Conduct

The User agrees to access and use the Platform solely for lawful, legitimate and commercially appropriate purposes, and in full compliance with all applicable national and international laws and regulations. Any misuse of the Platform — whether intentional or unintentional — is strictly prohibited.

Without limitation, the User shall NOT, under any circumstances, engage in, attempt to engage in, encourage, request, facilitate or enable any of the following activities:

Illegal, unauthorized or unethical conduct, including but not limited to activities relating to controlled substances, illegal weapons, human trafficking, counterfeit goods, terrorism-related materials, sanctions-restricted entities, stolen property, or other unlawful goods or services;
Fraudulent or deceptive practices, including submitting false identity, false company information, fictitious business listings, forged documentation, or misleading Input intended to manipulate AI Output;
Targeting, contacting, soliciting or attempting to solicit individuals or entities for illegal, abusive, harmful or unethical commercial activities;
Harassment, intimidation, stalking or abuse of any individual or organization identified through the Platform;
Interference with Platform infrastructure, including hacking, credential theft, disruption of services, denial-of-service attempts, uploading malware, or reproducing Platform architecture;
Bypassing token-consumption mechanisms, including multi-accounting, account sharing, bulk account creation, web scraping or automated querying to avoid Token deductions;
Reverse engineering, decompiling or attempting to extract underlying models, data structures, algorithms or business intelligence from the Platform or the AI Engine;
Spamming, mass messaging, unsolicited promotional activities or harvesting contact information of sellers or other Users for unauthorized distribution;
Uploading, searching for, requesting or attempting to obtain illegal products or services, dangerous or harmful materials, content intended to assist in criminal conduct, content that violates privacy, trade secrets or intellectual property rights, or any content related to sanctions-listed parties or embargoed jurisdictions is strictly prohibited.

The above list is non-exhaustive, and any similar or comparable misuse of the Platform shall also be deemed prohibited.

8.2. Illegal Weapons & Warfare Applications

The User is strictly prohibited from using the Platform, the AI Engine or any Output obtained through the Services for any purpose related to illegal, harmful or dangerous products. This includes — without limitation — weapons, weapon components, dual-use materials, chemical/biological/radiological/nuclear (CBRN) agents, cyber-intrusion tools or any item or information that poses a material risk to public safety.

The full list of prohibited and restricted product categories is defined in the Prohibited Products Policy.

The User confirms that they have reviewed and understood that Policy and that compliance with it is a mandatory condition of Platform use. Any attempt to search for, request, generate, source, identify or access prohibited items constitutes a material breach of these Terms and authorizes the Platform to immediately suspend or terminate the User’s account without refund and to notify relevant authorities where legally required or permitted.

8.3. Consequences of Violations

Any breach — actual, attempted or suspected — of this Section constitutes a material violation of these Terms, granting the Company the immediate and unilateral right, without notice and without refund, to:

suspend or permanently terminate the User’s Account;
revoke and invalidate all Tokens, whether used or unused;
block present and future access to the Platform and Services;
retain all fees paid, without credit or compensation;
preserve and disclose relevant information to competent law-enforcement, regulatory, judicial or governmental authorities where legally permitted or required;
pursue civil, administrative and/or criminal actions against the User when applicable.

The User expressly acknowledges and agrees that they shall bear full legal, financial, administrative and criminal responsibility for any unlawful or prohibited activity performed through their Account, whether performed directly by the User or by any other party who gained access to the Account due to the User’s action, omission or negligence.

9 THIRD-PARTY SERVICES AND MATERIALS

9.1. Use of Third-Party Materials

The Platform and the Services may display, include, integrate or make available content, data, information, algorithms, applications, software or services provided by third parties (“Third-Party Materials”), including but not limited to third-party large language models (LLMs), artificial-intelligence systems, open-source software, commercial databases and external business information sources. By accessing or using the Services, the User acknowledges and agrees that:

the Company has no control over, and does not supervise or verify, the content, availability, reliability, legality, completeness, accuracy or suitability of any Third-Party Materials;
the Company does not endorse, evaluate or validate Third-Party Materials and makes no representation or warranty in relation to such materials;
the Company shall not be liable for any errors, omissions, interruptions, delays, inaccuracies, compliance issues, illegality or damages arising from or relating to Third-Party Materials.

Any links to third-party websites or services are provided solely for convenience, and the User accesses such websites or services entirely at their own risk. The User bears full responsibility for determining whether information retrieved from Third-Party Materials is lawful, compliant, accurate and appropriate for the User’s intended purpose.

10 DISCLAIMERS, LIMITATIONS OF LIABILITY AND INDEMNIFICATION

10.1. Disclaimers

The User accesses and uses the Platform and the Services entirely at their own risk. To the maximum extent permitted under applicable law, the Services — including all AI-generated search results, recommendations, matches and other Output — are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express or implied.

Without limitation, the Company and its affiliates, shareholders, officers, directors, employees, agents, contractors, partners, service providers and licensors (“Company Entities”) expressly disclaim any and all warranties relating to:

(a) the accuracy, completeness, legality, availability, relevance, timeliness or reliability of the Services or Output;

(b) whether Output results in commercial benefit, commercial opportunity or successful business contact;

(d) uninterrupted, secure, error-free or bug-free operation of the Platform or AI Engine;

(e) storage, transmission or retrieval of Input, Output or other communications.

The User understands and agrees that AI-generated Output may be incorrect, incomplete, biased, outdated, irrelevant, harmful or misleading, and the Company has no obligation to validate or correct such Output. Output does not constitute medical, legal, financial, investment, engineering, supply-chain or other professional advice, and the User must rely on independent professional expertise before acting on Output.

The User acknowledges that other users may generate Output similar or identical to the User’s Output, and the Company has no responsibility regarding similarity between Outputs.

The User further acknowledges that they may encounter content that is offensive, illegal, inappropriate, misleading, harmful or deceptive, and the Company shall bear no responsibility or liability for exposure to such content.

10.2. Limitations of Liability

By using the Platform, the User agrees to defend, indemnify and hold harmless the Company entities from and against any and all damages, claims, complaints, losses, investigations, liabilities, fines, penalties, enforcement actions, enforcement costs, attorneys’ fees and legal expenses arising out of or relating to:

a. the User’s breach of these Terms;

b. the User’s violation of any applicable law or regulation;

c. the User’s misuse of the Platform or Output;

d. the User’s Input, including illegal or rights-infringing Input;

e. the User’s negligence, misconduct or fraud.

To the fullest extent permitted by applicable law, the User agrees that the Company entities shall not be liable for any direct or indirect losses or damages of any kind, including without limitation commercial loss, business interruption, loss of profits, loss of opportunities, loss of goodwill, reliance damages arising from Output, procurement of substitute goods or services, inability to make contact with sellers or buyers, or failure to secure business partnerships, agreements or deals. This limitation applies regardless of the theory of liability (contract, tort, strict liability, negligence or otherwise) and applies even if the Company was advised of the possibility of such damages.

The Company retains the sole right, at its discretion and at the User’s expense, to assume full control over the defense or settlement of any indemnified claim, to determine whether a settlement will be reached and under what terms, and to require the User’s full cooperation in any defense or investigation. To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, punitive, financial or reputational damages of any kind, including but not limited to loss of profits, revenue, opportunity, goodwill, business interruption or data, and the Company shall not be a party to, or assume responsibility for, any dispute between Users and shall not intervene in negotiations, claims or settlement efforts.

11 Refund Policy and Termination Consequences

11.1. Refund for Invalid Contact Information

In the event that a Token is consumed to access seller contact information and the provided email address is objectively and demonstrably invalid (e.g., permanent delivery failure or non-existent domain “Bad e-mail”), the User may submit a refund request for that specific Token of the failed contact attempt. Upon verification by the Company, the Company may, at its sole discretion, either, return the equivalent number of Tokens to the User’s account, or issue a monetary refund solely for the invalid Token(s), using the same payment currency originally paid by the User.

This refund right applies exclusively to Tokens consumed due to permanently invalid email addresses and does not apply under any other circumstances, including but not limited to unresponsiveness of the seller, delayed replies, lack of commercial interest, negotiation failure, subjective dissatisfaction, business misalignment, or inaccuracies in any other Output.

The User must demonstrate a genuine attempt to contact the seller, including returned delivery status from the email server.

11.2. Termination Without Cause – Unused-Period Refund

The Company reserves the right to terminate a User’s Account and access to the Services at any time, without cause and without providing a justification. Only in such case — and not in any other termination scenario — the User will receive a monetary refund corresponding exclusively to the unused portion of their membership period at the moment of termination.

Refunds shall be issued exclusively in the same currency originally paid and, where technically and legally feasible, using the same payment channel. No additional compensation, Token reinstatement, credit, extension or substitute benefit shall be granted.

The User acknowledges and agrees that Token expiry over time, failure to use the Services, dissatisfaction with AI Output, or lack of commercial results do not constitute valid grounds for a refund.

11.3. Termination for Cause – No Refund

The Company may immediately suspend or permanently terminate the User’s Account, with or without prior notice, if the User violates these Terms or any applicable law, engages in unlawful, abusive or harmful conduct, misrepresents their identity or legal eligibility, or attempts to bypass access controls, extract Platform data or interfere with Platform security. In such cases, no refund of any kind shall be issued and all remaining Tokens — whether used or unused — will be permanently invalidated, and the User shall not be entitled to continued access to the Platform or to any reimbursement, credits, partial refunds or membership extensions.

12 Intellectual Property

By accessing, registering or using the Platform, the User expressly acknowledges, declares and agrees that the entirety of the Platform’s Intellectual Property Policy are governed by the “Intellectual Property Policy,” which forms an integral and inseparable part of the Terms. All intellectual property rights, including but not limited to copyrights, trademarks, trade dress, design rights, know-how, databases, AI-generated content protection logic and proprietary algorithms, are owned exclusively by the Platform or its licensors, and the User shall not acquire any ownership, licensing or usage rights except as expressly permitted under the Terms and the Intellectual Property Policy. By clicking the confirmation button at the time of registration, the User confirms that they have read, understood and accepted the Terms and, by explicit reference, the Intellectual Property Policy, and that continued use of the Platform constitutes ongoing acceptance of such policies. Any violation of the Intellectual Property Policy shall be deemed a material breach of the Terms and entitles the Platform, without limitation, to remove content, suspend or terminate access and membership, and pursue civil, administrative and criminal remedies where applicable. The User may access the full Intellectual Property Policy at the designated link provided on the registration page and footer of the Platform.

13 Data and Privacy

By accessing, registering for or using the Platform, the User expressly acknowledges, declares and agrees that the collection, processing, storage, transfer and deletion of their personal data are governed exclusively by the Privacy Policy which forms an integral and inseparable part of the Terms. The User understands and accepts that personal data, including account information, identifiers, usage data, device information and any other data described in the Privacy Policy, may be processed for the purposes of providing and improving the Services, ensuring security and legal compliance, preventing abuse and fraud, fulfilling contractual performance and other purposes explicitly set forth in the Privacy Policy.

The User confirms that they have reviewed the Privacy Policy via the link provided on the registration page and Platform footer, and that by clicking the confirmation button during account creation (“I have read and accept the Terms & Conditions and Privacy Policy”), the User provides valid electronic consent to the processing of their personal data within the scope, purposes and conditions detailed in the Privacy Policy. Continued access to or use of the Platform shall constitute ongoing acknowledgment and acceptance of the Privacy Policy.

Any objection to data processing must be exercised in accordance with the procedures specified in the Privacy Policy; however, where certain data processing activities are strictly necessary for the provision of the Services or the performance of a contract, the User acknowledges that withdrawal of consent or objection to processing may result in suspension or termination of the User’s account without refund. The User may access and review the full Privacy Policy at the designated link provided on the registration page and footer of the Platform

14 Governing Law, Arbitration

13.1. Governing Law

These Terms, the Platform, the Services and any relationship between the parties — contractual or non-contractual — shall be governed and interpreted exclusively in accordance with the laws of the Republic of Türkiye, without giving effect to any conflict-of-law principles that would result in the application of laws of any other jurisdiction. Any dispute, claim or legal proceeding arising out of or relating to these Terms or the use of the Platform shall be submitted to the exclusive jurisdiction of the courts and enforcement offices of the Republic of Türkiye, and the parties irrevocably agree not to raise objections on the grounds of venue or jurisdiction.

14 Modifications

The Company may update or modify these Terms at any time. Continued use of the Platform after the publication of updated Terms constitutes irreversible and binding acceptance of such revisions.

15 Entire Agreement

These Terms constitute the entire agreement between the User and the Company regarding use of the Platform and supersede all prior or contemporaneous proposals, agreements, communications or representations, whether oral or written.

16 Acceptance

By clicking “I Agree,” creating an account, consuming Tokens or accessing any part of the Platform, the User confirms that they:

✓ have fully read and understood these Terms,
✓ voluntarily agree to be legally bound by them,
✓ are at least 21 years of age,
✓ acknowledge that the Company bears no responsibility for commercial transactions or communications between Users, and
✓ use the Platform at their sole and exclusive risk.